If you have any issues with your order once it’s left our warehouse and you have chosen a tracked service, please check the tracking for your order. We use Royal Mail for both domestic and international tracked shipments and you will find the tracking number on the confirmation email we sent you when your order was shipped. The best link for checking the tracking is:
https://www3.royalmail.com/track-your-item#/
For international shipping, please note that shipping can take up to 3-6 weeks to certain countries. If you’re in doubt, just send us a message at customerservice@fertility-smart.net and we’ll be happy to help you track down your parcel.